Parutions des Auteurs UQAM
Auteur : Harvey, Jean
A process is a system of activities (together with the associated resources) that takes an input and transforms it into an output of greater value for ...
A process is a system of activities (together with the associated resources) that takes an input and transforms it into an output of greater value for ...
This book focuses on complex services, that is, services embodying the knowledge and capabilities of professionals, sought because of the client’s ...